Kirsty

Client Relationships - Can't we catch up for the sake of catching up anymore?

Client Relationships - Can't we catch up for the sake of catching up anymore?
I have noticed lately that so many people are so focused on what outcome they are going to get from a meeting or pitch they miss the opportunity to just ʻcatch upʼ with people. How about instead of going to meet a potential client with an attachment to what you ʻexpect from the meetingʼ such as a listing, potential business or a sale, you instead just went to ʻcatch upʼ and get to know each other.
For me the appointment to catch up with someone is an opportunity to open up a relationship but I donʼt define the type of opportunity I expect from the relationship. It could be that instead of getting a sale, I get a learning experience, a friend, a mentor, or a sale. Or I may get nothing. Instead I may give to them in the way of mentoring, coaching or learning.
 
Sometimes Iʼm giving and sharing my skills and advice and helping them and other times they are helping me. It comes back in different ways that may not always be tangible but when you give freely it does come back.  "the law of reciprocity". So go have a couple of coffees and drinks with potential clients and see what happens when you let go of the attachment and are just catching up for the sake of catching up and getting to know each other you will see that you will always get something but it may not be what you were expecting.
Last Updated on Monday, 11 October 2010 10:02